How much time does your IT team spend creating user accounts, updating permissions, and revoking access, and how confident are you that nothing gets missed?
If onboarding delays, excessive user permissions, or forgotten accounts sound familiar, your Joiner-Mover-Leaver (JML) process could be costing your business more than you realise.
Did you know? One of the security controls recommended in Verizon’s Data Breach Investigations Report is maintaining a formal process for granting and revoking user access. Yet many organisations still rely on manual checklists, emails, and spreadsheets to manage employee lifecycle changes.
Manual JML processes often rely on emails, spreadsheets, and repetitive administrative tasks. The result? New employees wait for access; role changes leave users with unnecessary permissions; and former employees may retain access longer than they should, all creating productivity, compliance, and security risks.
The solution isn’t adding more manual checks; it’s automating the identity lifecycle. By integrating ManageEngine ADManager Plus with ServiceDesk Plus, organisations can automate onboarding, role changes, and offboarding through structured workflows. HR or IT service requests become the triggers for automated account creation, group assignments, mailbox provisioning, access changes, and account deactivation, while maintaining a complete audit trail throughout the process.
For IT teams, this means less time spent on repetitive administration and fewer opportunities for human error. For the business, it means employees are productive from day one, access rights remain aligned to job roles, and compliance reporting becomes significantly easier.
The best way to understand the impact of automation is to see it in action. A personalised demonstration allows you to map your current JML process against an automated workflow, identify inefficiencies, and explore how automation can improve security, governance, and operational efficiency without replacing your existing systems.
If your JML process still depends on manual intervention, now is the time to discover how automation can simplify identity management and strengthen your organisation’s security posture.
Reach out to us for a free demo or for more information.
