ITR Tech - Manage Engine solutions in South Africa - ITR Technology

Effective IT management software

To transform and simplify your IT

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About ITR Technology

Our solutions increase your bottom line by efficiently automating IT processes, providing detailed reporting and keeping IT administrators happy

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Solutions

Desktop and mobile device management

Manage, patch, control, and secure your servers, desktops, laptops, and mobile devices from a central location. Automate app management, patch management and deployment to multiple devices....

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IT Management for MSP’s

Manage services faster, with multi-tenanted, ITIL-ready, and unified Remote Monitoring and Management solutions. IT management services for MSP’s to offer to their customers....

IT Service Management

Advanced solutions for managing your IT help desk, customer support, and IT assets. IT help desk software with integrated asset and project management built on an ITIL framework....

Network & Server Performance Management

Manage every aspect of your network performance, from network and data center infrastructure to traffic, bandwidth, configuration and beyond. Powerful, scalable management of your entire network from a single console....

Application Performance Management

Monitor and troubleshoot application performance within your data centre and on the cloud. On-premises and cloud-based solutions that IT operations and DevOps teams count on to monitor server and application performance....

Advanced Analytics for IT

Optimise your IT environment with simple IT data analytics and customise visual dashboards for improved monitoring and reporting. Self service IT Analytics to better understand and optimize your IT....

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Products

Mobile Device Management for MSP

Today’s Managed Service Providers need to account for mobile devices, BYOD and on-the-go workforces. You need a way to equip your customers to be as productive as possible, while keeping their devices and data safe and secure....

ServiceDesk Plus MSP

ManageEngine ServiceDesk Plus MSP is a web based, ITIL-ready help desk software designed specifically for managed service providers. This all-in-one ITSM solution delivers comprehensive help desk, service desk, account management,...

Password Manager Pro MSP

Password Manager Pro MSP is a web-based privileged identity management solution that helps service providers secure their clients' privileged accounts, control and monitor privileged access to client networks, and adopt stringent...

Patch Connect Plus

Patch Connect Plus enables admins to deploy patches to over 250 third-party applications and integrates with an existing Microsoft System Center Configuration Manager (SCCM) setup. It saves time and effort by performing various patch...

Remote Access Plus

Remote Access Plus is an Enterprise Remote Support Software that helps system administrators and IT help desk technicians in troubleshooting remote computers from a central location. Powerful features like advanced remote access...

Applications Manager

Applications Manager is an application performance monitoring solution that proactively monitors business applications and helps businesses ensure their revenue-critical applications meet end user expectations. Applications Manager...

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Testimonials

Resources

Best practices for Active Directory backup and recovery

07-26-2017Blog

It’s easy to make Active Directory (AD) administrators uncomfortable. Just ask them about their disaster recovery plan. When faced with this question, most AD administrators will only tell you about their object recovery plan. Only a...

What’s POPIA and how can it affect your IT?

11-16-2018Whitepapers

South Africa's Protection of Personal Information Act (POPIA), much like the EU's General Data Protection Regulation (GDPR), outlines the policies and procedures South African organizations need to adopt to collect, process, and store...

Why password blacklisting is so important, and how to do it in Active Directory

05-28-2019Blog

Passwords are still the most popular authentication method used to grant users access to critical business resources. This is problematic because many experts no longer consider passwords a secure form of authentication....

Use change monitoring, and never let a change go unnoticed in Active Directory

05-28-2019Blog

Active Directory relies on services distributed across many, interdependent devices in different locations. To ensure consistent security throughout such a large environment, monitoring changes is essential....

How Artificial Intelligence (AI) will redefine the IT service desk

05-28-2019Blog

From self-driving cars that proactively avoid collisions to systems helping doctors diagnose diseases faster, Artificial Intelligence has proved it can make our lives much easier....

Enhanced change management in ServiceDesk Plus: 5 tips to simplify your change implementations

05-28-2019Blog

Do you manage your organization’s IT infrastructure? Then you’ve probably dealt with change management in some capacity. ...

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