Easy & quick user adoption. Quick realization of ROI. Users have commented how easy enrollment is as well as the reset tasks. CAMH will be able to save close to $26,000 a yearon service desk calls related to Active Directory password resets, and will see a return of investment within the first 6 months of…

In the past we didn’t have the ability to monitor our environment, we relied on customers and suppliers to let us know whether we had downtime. The ManageEngine products have allowed us to monitor and predict possible downtime. A lot of our work has been automated for example our contract management, workflows and approvals. Our…

ServiceDesk Plus has helps us meet our SLA targets and makes reporting easier. It has also minimised the number of calls logged per technician. I love the fact that it has work load balancing especially for our technicians, the calls can be distributed evenly. It saved us a significant amount of time as we were…

Superfast enrolment for 100% success rate We have had almost 60% enrolment with ADSelfService immediately, which is a good turn-out when asking students to register for anything. Some have already taken advantage of the tool.

We’ve witnessed an order of magnitude reduction in the time it takes to review and analyze logs. Additionally, EventLog Analyzer provides real-time alerting of significant events, facilitating rapid analysis and reaction to events. Instead of days before identifying a significant event, the event is identified in near real time and can be responded to before…