Access Manager Plus
Access Manager Plus provides secure remote access with privileged session management and complete session recording. Organizations use it to enable secure remote connections for IT staff, contractors, and support teams while maintaining forensic audit trails and preventing unauthorized lateral movement.
Zero-Trust Remote Access Without VPN Complexity
One-Click Remote Sessions with Jump Box Architecture
Users access remote systems through a managed jump box without needing direct access credentials or VPN configuration. ITR Technology configures the jump box to sit between users and remote systems, logging all activities while preventing lateral movement beyond authorized scope.
Complete Privileged Session Recording for Audit and Investigation
Video-Like Recordings of Every Remote Session
Access Manager Plus records every keystroke, command execution, and file operation during remote sessions. ITR Technology ensures recordings are encrypted and stored immutably for compliance audits and forensic investigation of security incidents.
Live Monitoring and Collaboration During Remote Sessions
Supervisors Watch and Control Sessions in Real-Time
Managers and security teams can watch active remote sessions and intervene if needed. Access Manager Plus allows supervisors to co-manage sessions, take control if the user becomes unavailable, and view session transcripts immediately after completion.
Secure Remote Access with Privileged Session Management and Complete Monitoring
Access Manager Plus eliminates the need for direct remote access credentials by providing managed remote sessions through a jump box. Deployed by ITR Technology, this solution combines secure remote connectivity, live session monitoring, bi-directional file transfer, and complete session recording for audit and forensic purposes.
RemoteApp Support for Windows Application Access
Provide users with secure access to RemoteApp applications without exposing the underlying server. ITR Technology configures RemoteApp publishing through Access Manager Plus, enabling secure application delivery while maintaining complete session logging.
Bi-Directional Remote File Transfer
Users can securely upload files to remote systems and download files back to their workstations. All file transfers are logged with source, destination, and timestamp information. ITR Technology ensures file transfer capabilities work through firewalls without requiring additional firewall rules.
In-Depth Audit Trails with Session Playback
Generate detailed audit reports that reconstruct exactly what happened during any remote session. Session playback allows auditors to watch recorded sessions at normal speed, fast-forward through idle time, or search for specific commands. ITR Technology ensures audit trails meet your compliance requirements.
Frequently asked questions
How does Access Manager Plus prevent lateral movement?
The jump box acts as a network boundary. Users connect to the jump box and then access only the systems explicitly authorized in their access policies. ITR Technology configures jump box rules to prevent users from connecting to unauthorized systems or other users’ sessions.
Can we use Access Manager Plus for contractor and vendor access?
Yes. Contractors access systems only through the jump box, and all activities are recorded. ITR Technology can set up temporary access accounts that automatically disable after contract end dates, ensuring no orphaned access.
What happens if someone tries to use access credentials outside of Access Manager Plus?
Access Manager Plus can change the underlying access credentials after each session, preventing their use outside the platform. Additionally, ITR Technology configures network monitoring to detect and block unauthorized access attempts.
How much storage do session recordings require?
Session recordings are highly compressed and typically require 5-10 MB per hour of session time. ITR Technology configures retention policies that store recent recordings locally and archive older recordings to cost-effective storage.
Can we integrate Access Manager Plus with our ticketing system?
Yes. Access Manager Plus integrates with ServiceNow, Jira, and other ticketing systems. ITR Technology can configure the integration so remote access is automatically granted when a ticket is created and revoked when the ticket is closed.
Enabling Secure Remote Work for Enterprise Organizations
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