ADSelfService Plus
ADSelfService Plus is an identity security solution that enables employees to manage their own identities with adaptive multi-factor authentication, self-service password reset, and single sign-on capabilities. With 19 adaptive authenticators, MFA for diverse access methods, password policy enforcement, and remote work enablement, ADSelfService Plus strengthens identity security while reducing IT helpdesk workload.
19+
Adaptive Authenticators
Support multiple authentication methods including TOTP, SMS, push notifications, biometrics, and hardware tokens, enabling users to choose secure methods matching their preferences.
80%
Helpdesk Ticket Reduction
Self-service password reset and account unlock reduce helpdesk workload dramatically, allowing IT teams to focus on strategic initiatives rather than password resets.
Enterprise
SSO for Cloud Applications
Enable single sign-on for hundreds of SaaS applications without managing separate credentials, simplifying user experience while maintaining security controls.
Adaptive Identity Security and Self-Service Management Platform
ADSelfService Plus empowers users with self-service identity management while maintaining enterprise-grade security through adaptive MFA. Delivered by ITR Technology, ADSelfService Plus enables employees to reset forgotten passwords, enroll in multi-factor authentication, and access cloud applications through SSO-reducing helpdesk tickets by up to 80%. Organizations strengthen password security, enable remote access, and improve user experience simultaneously.
Adaptive Multi-Factor Authentication for All Access Methods
ADSelfService Plus enforces MFA across VPN, RDP, OWA, and machine logon with adaptive authentication that adjusts security requirements based on risk. Users enjoy seamless authentication from trusted devices while requiring additional verification from unknown locations.
Self-Service Password Management and Policy Enforcement
Enable employees to reset forgotten passwords and manage their own credentials without IT intervention. Password policy enhancers enforce complexity requirements, expiration notifications, and compliance with organizational security standards.
SSO and Remote Work Enablement
Single sign-on eliminates multiple password management while enabling secure remote access. Employees access on-premises and cloud applications seamlessly, improving productivity while maintaining security in distributed work environments.
Frequently asked questions
What is adaptive MFA and how does it work?
Adaptive MFA adjusts authentication requirements based on risk assessment. When users log in from trusted devices or familiar locations, authentication may be streamlined. Unusual locations or unfamiliar devices trigger additional verification, balancing security with user experience.
Can ADSelfService Plus reduce our helpdesk workload?
Yes. Self-service password reset and account unlock reduce helpdesk password-related tickets by up to 80%. Organizations typically see dramatic reductions in support costs and improved user satisfaction.
What authenticator options are available?
ADSelfService Plus supports 19+ authenticators including time-based one-time passwords (TOTP), SMS codes, push notifications, biometric recognition, hardware tokens, and voice recognition-enabling users to choose methods matching their preferences.
How does SSO improve security?
SSO eliminates multiple passwords that users often reuse across applications. Strong authentication at the SSO layer replaces weak password management, reducing account compromise risks while improving user experience.
Does ADSelfService Plus work with on-premises and cloud applications?
Yes. ADSelfService Plus integrates with on-premises applications through connectors and supports hundreds of cloud applications through pre-built integrations, enabling unified identity management across hybrid environments.
Organizations secure their identities with ADSelfService Plus, delivered by ITR Technology, enabling secure self-service authentication and remote work support.
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