Effective IT management software to transform and simplify your IT.
ServiceDesk Plus has helps us meet our SLA targets and makes reporting easier. It has also minimised the number of calls logged per technician. I love the fact that it has work load balancing especially for our technicians, the calls can be distributed evenly. It saved us a significant amount of time as we were logging calls on the system that was implemented for the whole of Gauteng & it was not easy to get reports from the system. ServiceDesk Plus has all the features that are required for IT service to run smoothly and for us to achieve our targets. ITR Technology customer services and products are the best in the market!
The ManageEngine products do exactly what the company promises them to do and at a very competitive price. I am yet to submit a single complaint about any of ITR Technology’s or ManageEngine’s services, products or costs. Always a pleasure to work with them and they never shy away from any request, no matter how complex it might be.
ITR is a true strategic partner to our business. Their deep understanding of the IT landscape and the challenges faced by IT and business leaders, coupled with their expert knowledge of ManageEngine products make them an invaluable ally. The solutions they provide help streamline operations by reducing repetitive tasks, allowing our teams to be more proactive and focus on initiatives that drive real value for our business. With relationships and a commitment to continuous improvement at the core of what they do, ITR consistently adds value with a personal touch, making them a trusted and essential partner in our technology journey. 
Our solutions increase your bottom line by efficiently automating IT processes, providing detailed reporting and keeping IT administrators happy
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