In a world where cyber threats are as common as coffee breaks, organisations must step up their game with security auditing to protect their networks and stay on the right side of regulations. Think of security auditing as your IT system’s health checkup, systematically evaluating everything from servers to processes to uncover vulnerabilities, ensure compliance,…
In today’s digital world, businesses need to be vigilant about potential cyberattacks. Security Information and Event Management (SIEM) solutions help organisations monitor their networks for unusual activity that could be a sign of a threat. However, a major challenge that security teams face is dealing with false positives—alerts that flag potential problems but turn out…
IT Project Management and Problem Management with ServiceDesk Plus. These features help organisations run their IT operations more smoothly and deliver better service.
When it comes to managing an organisation’s technology, IT Asset Management is key to keeping everything running smoothly, reducing costs, and staying compliant with regulations. ManageEngine ServiceDesk Plus provides advanced IT asset management tools to achieve this.
Effective IT incident management is crucial to maintaining seamless operations and minimising downtime. ManageEngine ServiceDesk Plus stands out as a robust solution, providing a comprehensive IT Incident Management features.
Business growth and network expansion happens in tandem, bringing forth an intricate web of connections, potentially leading to challenges in efficient network management and the looming threat of unexpected outages. The repercussions of such outages extend beyond operational disruptions, incurring huge costs for organisations.
Information technology (IT) departments are always juggling multiple tasks in the fast-paced world of modern business, from maintaining the network infrastructure to guaranteeing data security and enhancing system performance. Even the most seasoned IT professionals can get overwhelmed by the sheer volume of data created and the rising complexity of IT systems.
In this digital era, with the explosion of data and increasing complexity of IT infrastructures, organisations are struggling to manage their IT operations. By leveraging the cumulative power of AI and ML, AI for IT operations (AIOps) can ease the burden and help enterprises achieve a proactive operational state.
To deliver uninterrupted services to users and ensure that business remains up and running, it’s important to eliminate outages or downtime. While this seems simple and plausible in theory, in reality, businesses are often grappling with service disruptions due to unpredictable network failure, issues with infrastructure components, human errors, or natural disasters.
When business operations expand and mature, IT teams face an increased demand for technology that targets specialised functional areas. This sees the once-small IT teams evolving to operate as several sub-departments that co-exist with each other.
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