When business operations expand and mature, IT teams face an increased demand for technology that targets specialised functional areas. This sees the once-small IT teams evolving to operate as several sub-departments that co-exist with each other.
However, this evolution comes with a critical drawback: specialised IT teams are often unaware of the intricate threads that interconnect the organisation’s overall IT operations. For instance, a strategy implemented in one sub-department, like the NOC team, can have an inadvertent ripple effect across other function areas like the ITSM and security teams.
In this e-book, we discuss five hidden interconnections within your IT that have a lasting impact across different functional areas. Once they begin harnessing these elements, IT leaders can fortify business expansion and establish operational efficiency.